1. Introduction

This Privacy Policy explains how Road Runner Vehicle Transports LLC (“Road Runner,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you interact with us—such as requesting a quote, booking a shipment, contacting support, or visiting www.roadrunnervehicletransports.com. We act solely as a broker and logistics coordinator, arranging transportation services with third-party licensed and insured motor carriers.

By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information you provide:

• 📇 Contact details: name, phone number, email, mailing/billing address
• 🚚 Shipment details: pickup/delivery locations, preferred dates or time windows
• 🚗 Vehicle details: year, make, model, VIN (if provided), operability, size, condition, modifications
• 💳 Payment details: deposit authorization and transaction info (we do not store full card numbers)
• 💬 Communications: emails, texts, call notes, and other messages with our team

Information collected automatically:

• 🖥️ Website usage: IP address, device/browser type, pages visited, timestamps
• 🍪 Cookies: used for functionality, analytics, and remembering preferences

Information from third parties:

• 📦 Carriers and partners: status updates, proof of delivery, damage reports, claim materials

3. How We Use Your Information

• 📋 Provide and manage services: quotes, scheduling, dispatching, coordination
• 📞 Communicate: confirmations, updates, support, inquiries
• 💰 Process payments: deposits and balance arrangements
• 🔍 Verify and prevent fraud: confirm shipment and vehicle details
• 📈 Improve services: analytics, training, quality assurance
• ⚖️ Legal compliance: fulfill obligations and enforce Terms & Conditions

4. Legal Bases for Processing

• 📑 Contract performance: to deliver requested services
• 📊 Legitimate interests: fraud prevention, service improvement
• ✅ Consent: for marketing or cookies (where required)
• 🧾 Legal obligations: tax, record-keeping, regulatory compliance

5. Cookies and Tracking

We use cookies and similar technologies to:

• 🔐 Enable core site functionality and security
• 🧠 Remember preferences (e.g., saved quote inputs)
• 📊 Measure performance and usage

You can control cookies via browser settings. Disabling them may affect functionality.

6. How We Share Information

• 🚛 Motor carriers/logistics partners: for transport coordination
• 💳 Payment processors: secure deposit handling (we don’t store full card data)
• 🛠️ Service providers: IT, analytics, support tools, under confidentiality
• 🛡️ Insurance parties: for damage claims noted on the BOL
• ⚖️ Legal entities: if required by law or to protect rights/safety

We do not sell your personal information.

7. Data Security

We implement reasonable safeguards to protect your data. However, no method is 100% secure, and we cannot guarantee absolute protection.

8. Data Retention

We retain personal data as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention varies by data type and purpose.

9. Your Rights and Choices

Depending on your location, you may:

• 📂 Access, correct, or delete your data
• 🚫 Object to or restrict processing
• 🔄 Withdraw consent (where applicable)
• 📥 Request a portable copy of your data

To exercise rights, contact us below. We may verify your identity. Some data may be retained for legal/business reasons. To opt out of marketing, use unsubscribe links or contact us.

10. Children’s Privacy

Our services are not directed to children under 13 (or local age of consent). We do not knowingly collect data from children. If you believe a child has submitted data, contact us for deletion.

11. Third-Party Links

Our site may link to external services we don’t control. This Privacy Policy doesn’t apply to those. Please review their policies.

12. Geographic Disclosures

• 🇺🇸 United States: We operate and process data primarily in the U.S.
• 🌍 International: Your data may be transferred to the U.S., where laws may differ

13. Insurance and Claims

As a broker, we arrange transport with insured carriers. If damage occurs:

• 📝 Note it on the BOL at delivery
• 📄 File claims with the carrier’s insurer

We assist with claims but are not financially liable for carrier-caused damage.

14. Changes to This Policy

We may update this Privacy Policy. The “Last Updated” date reflects the latest version. Material changes take effect when posted unless stated otherwise.

Contact Us

Road Runner Vehicle Transports LLC
📍 601 N Federal Highway, Suite 301 #AV14, Hallandale, FL 33009
📞 888-430-5866
📧 contact@roadrunnervehicletransports.org
🌐 www.roadrunnervehicletransports.com