terms and conditions
TERMS AND CONDITIONS
Road Runner Vehicle Transports LLC
Last Updated: May 1st, 2025
1. Role of Road Runner Vehicle Transports LLC
Road Runner Vehicle Transports LLC (“Company”) serves as a logistics coordinator and broker, arranging for the transportation of vehicles through third-party licensed and insured motor carriers. The Company does not operate trucks or transport vehicles directly.
2. Quoted Rates
All quotes are based on the information provided at the time of booking, including:
– Vehicle type, operability, size, and condition
– Exact pickup and delivery locations
– Desired shipping timeframe
Quotes are subject to change based on market conditions, availability, or incorrect details provided.
3. Fees and Payment Terms
A broker fee is only charged and due once a driver has been assigned to your shipment. We will notify you before taking payment.
This fee covers scheduling, dispatching, and customer service provided by Road Runner Vehicle Transports.
The remaining balance is typically paid directly to the carrier upon delivery, by cash, cashier’s check, or another agreed payment method.
4. Pickup & Delivery Dates
Requested pickup and delivery dates are estimated, not guaranteed. Delays may occur due to weather, traffic, mechanical issues, or driver schedules. Road Runner will make reasonable efforts to communicate and coordinate updates as needed.
5. Vehicle Condition and Inspection
Clients must:
– Complete a visual inspection with the driver at pickup and delivery
– Note all pre-existing damage on the Bill of Lading (BOL)
Vehicles must be reasonably clean for inspection. No personal items may be left in the vehicle unless pre-approved; extra charges may apply.
6. Insurance Coverage
All contracted carriers maintain cargo insurance. In the event of damage:
– It must be noted on the BOL at delivery
– Claims must be filed with the carrier’s insurer
Road Runner will assist with the claims process but is not financially liable for damage caused by the carrier.
7. Cancellations
Once a driver is assigned, cancellations are subject to the full broker fee. Prior to assignment, you may cancel at no cost. Cancellations must be submitted in writing.
8. Inoperable or Modified Vehicles
Extra charges may apply for:
– Non-running vehicles
– Oversized or modified vehicles (lifted/lowered, etc.)
Please disclose this information before booking.
9. Customer Responsibilities
Customers must:
– Be present (or assign someone) at pickup and delivery
– Ensure vehicle access for the carrier
– Update us promptly with any changes to the pickup/delivery details
Failure to comply may result in delays or rescheduling charges.
10. Dispute Resolution
Customer agrees to attempt resolution of any disputes in good faith. Road Runner acts as a broker and is not the transporter. Legal matters shall be governed by the laws of the State of Florida.
Contact Us
Road Runner Vehicle Transports LLC
[601 n federal highway suite 301 #av14 hallandale Fl 33009 ]
Phone: [888-430-5866]
Email: [contact@roadrunnervehicletransports.org ]
Website: www.roadrunnervehicletransports.com